Carmen is Head of Intelligence at Studyportals where she researches trends in international student mobility with a specific focus on student motivation, supply and demand in international education, English taught programmes and student recruitment trends for Generation Z. Carmen holds a PhD degree in services marketing, and an MSc in Business Administration. She often presents at international conferences and has published industry trend reports on the growth of the pathway market, trends in online student recruitment and the growth of English-taught bachelors.